Customer Testimonials…

The Story Of A False Complaint

An ex wife of one of our clients has posted a complaint on an on line data base claiming that she did not receive the registration papers on the dog owned by her ex-husband. We have tried to reply and post on the forum our position but the complaint is to old to support new comments.
here is our response.

In response to a complaint posted on the German Shepherd forum, by a person known to the database as boonern.

The dog in question was purchased from Global K9 Group by her ex-husband, who was supplied all documents including the SV pink papers for the dog known as Tina.

When he purchased this dog, he purposely did not list Tracy (boonern) as a handler or in any way on the contract, or other capacity regarding the contract, warranties, or receiver of any paperwork connected with this transaction. We at Global K9 Group have worked for 25 years to uphold the highest quality of training and communication with our clients. It is a problem when clients have not been the signer or recipient of a dog to later receive such documentation or authorization to receive otherwise privileged information regarding the sale of the dog. In this case for a person to falsely complain publicly make false claims about a company or person is a sign of the times we unfortunately must endure. The gentleman in this case has apparently been incarcerated and we believe become estranged from his former wife.

The contract for the dog in question was done over six years ago, we have not had contact with ‘boonern’s ex-husband in approximately four and a half years. We are prepared to stand behind our dog and training warranties if there is a legitimate claim. Global K9 Group holds very strong warranties and guarantees and has always preformed on them as listed in the contract.

If anyone would like to contact Global K9 Group, our website is www.globalk9group.com. We would be happy to explain to any potential buyers the situation stated in this forum and supply copies of document receipts received and signed by the actual legal buyer on the date of purchase.

Domestic arguments and ownership of property are a part of this business and usually kept private among most intelligent and honest individuals. 

Global K9 Group, _________________________________________________________________________________________

Testimonials

I’ve never considered myself to be a dog person, but Gunner has completely changed my mind. He has a huge personality to go along with his size, and he brightens up the entir ehouse. He’s loyal, patient, protective, and the sweetest goofball I’ve ever met. I honestly can’t imagine my life without him. I could fill pages with gushing praise, but here’s an example of just one of the many times Gunner has kept me safe.

A Few weeks ago Gunner and I went on our nightly jog and we stopped at a crosswalk to wait for the light to change. Across the street was a huge, shady looking man in grimy clothing who was staring at me and shifting around on the sidewalk. Although we were passing through a suburban area, there weren’t a lot of streetlights and I could tell that the man didn’t notice Gunner. Before the light could change he came towards us, so I started to cross the street in an attempt to move past him. He shoved one hand in his pocket, continuing to stare at my face, and I felt like he was going to try and attack me. I could feel myself panicking,and was so terrified that I didn’t know what to do. But Gunner did. He moved from my side to stand directly in front of me, plastering his body against me so that I couldn’t move whatsoever. He began growling loudly with his hair straight up along his back, tail up. The man looked at Gunner and hesitated,then turned and started speed walking down the side of the street away from us.

We began walking again and I stopped about a block up to kneel down and just hug him because I knew that he had, without any doubt, saved my life. That man intended to harm me,and I don’t even like to think about what would have happened to me if Gunner hadn’t been there. I’m so grateful that Gunner was able to step up when I was paralyzed.

Physically,I can’t protect myself. Gunner gives me the freedom to go where I want and not fear for my well being. I truly sleep better, I feel safer in my home and in mycar, and I can exercise at night without worry. As a young woman, I feel that a personal protection dog is the best investment in my safety that I could havemade.

I can’t thank Sharon,Andy, Wendy, and Terry enough for all of their help, support, and tirelessattention. Thanks for happily answering all of my random questions, andfor calling to keep tabs on the two of us. Everyone at Global K9 has gone aboveand beyond to make sure that Gunner and I are a perfect fit.

Hope you all have a great holiday and please tell Terry that I hope he’s been feeling better. You guys are seriously the best.

Thank you all!

Aimee

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Global K9 Group……

Wendy….I hate we did not get to meet you when we picked up DJ. I LOVED the conversations we had on the phone!!   You guys have great people working for you!  Love, love, love Sharon and Andy!!  Sorry we haven’t been in touch sooner but I remember Sharon saying no news is good news.

We LOVE DJ!!  I will send some pics from my iPhone. He has fit in so well here. He travels with us everywhere.  He is truly a piece of puzzle that fits. We are so pleased with him. And, Sharon, please forgive me but I did ask him to join me on the couch a couple of times.  I feel so guilty when I do…lol. He doesn’t stay long. I think he feels guilty too.

Y’all feel like family. If there is anything we can ever do, please let us know!

Ron, Sherri and Jake

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Hello Global K9 Group,
Duke is a great dog!.   No problem with protection, he is quick to react to noises and changes.   He loves Jim now.   He walks the canyon daily, about 480 feet up and down  and about 5 miles and get super excited about his walks and car rides. We have taken him 120 miles to Boise  twice since being back, and have lunch and shop and he does well in the car.
He eats well, I am not sure of his current weight.
He is totally spoiled of course!!
Thanks for all your help with training etc.
Cheers, Jane

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Global K9 and staff,

I knew you guys were the same business but that’s why we came to you guys because we knew we would get an intelligent dog that would be good for us.

That is EXACTLY what we got. We love Ben and he is all that we could of dreamed of in a dog. We have left food on the counter, he never touched it, he has not chewed up one thing or touched one flower, he has not even stepped on one.

Since you guys have came out we have put our foot down and he is MUCH better.

Thank you so much for everything, we have a dream come true dog and you guys have been wonderful in every-way! We couldn’t of asked for more!!!!

Once again, tell everyone thank you for Ben, I don’t know how we lived without him!

Connie

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Global K9 Group,

Please accept my apology for not reporting on Jola sooner.  Jola has turned out better than we could have imagined.

She’s intelligent, incredibly athletic and absolutely devoted to Susie and me.  She is truly a member of the family.  Hope you and your family are well, and have a great New Year.

Best regards,

Bob

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K9 Group,

Frieda is GREAT!  Yesterday we spent sometime with her in the yard and a few of my family members came by to swim in the pool.  She was great…   Later in the afternoon John was practicing with her in the yard.  We love her very much;

we are trying to be better handlers (parents) to Frieda.  We have to work on our repeating and saying the command words we’ll get there.

Tanya